You will be linked immediately to an independent third-party service, called ALIAS where you will fill out the online complaint form. ALIAS will contact the complainant within 48 working hours; receivability conclusion target ˜ 10 business days (may flex based on party availability).
The staff of ALIAS are: Experienced in helping victims of maltreatment, professionally and personally independent of Squash Alberta. ·They know and understand Squash Alberta Safe Sport policies. They are qualified and experienced in navigating complaints of MALTREATMENT.
ALIAS does not handle association/club level complaints or concerns involving procedure, team selection, suspensions, match or misconduct reports, ice-time/ice allotments, or other complaint/concerns of this nature. These complaints should be sent to your local association/club according to their policies.
Squash Alberta abides by the Alberta Universal Code of Conduct (AB UCC) to guide the organization, our members, and our organizational participants in ensuring the safety and well-being of those associated with the sport of Squash Alberta.
Each person has a responsibility to help keep the sport safe. Reports of MALTREATMENT that come to the attention of any Squash Alberta Staff will be directed to contact ALIAS using the "Report a Complaint" button.
By providing you with this service, Squash Alberta is reaffirming its commitment to protect its members by providing a safe and positive environment within the programs, business, activities and events of the Organization.
